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"Very helpful and thoughtful.very professional and organized it was a very nice stay"

"Great place! Overall "

"Great place "

"Upgrade was incredible very friendly service..👍"

"Everything from the room, front desk, valet, coffee shop was EXCELLENT! BEAUTIFUL property, even in the Winter! Thanks!"

"Great service nice hotel set up with awesome common spaces. Will definitely come back. "

"Staff was wonderful, rooms were clean! "

"The staff was very nice and accommodating. "

"This was our first stay at The Loom since they changed hands. This is such a jewel of a hotel, we came just to have a night away (Staycation!) and met several other couples doing the same. The Loom is where industrial meets art. I don't need to say any more than that...the pictures tell the tale."

"The room was spotless, staff very professional. Great check in by Amber, woman who set heat higher in pool above and beyond. "

"The room was good. The staff was very nice. The no view room was a little odd because the view was of the elevator. "

"Great food staff and service"

"Rooms were immaculate, location is great, just a short distance to Newport shops and restaurants.Hotel provides a shuttle service which makes traveling to Newport easy if you don't want to drive. Staff could not be any helpful and polite."

"Carpet very dirty with food crumbs and lint. Wallpaper pealing. Not there for breakfast. AC and heat worked well. Front desk lovely help. "

"Shelly was wonderful. Excellent beds, lovely place. Perfect suite for our New Years’ party. We will be back!"

"24 hour coffee was lovely and the staff was so welcoming!"

"Bed was comfy, breakfast was surprisingly included. "

"Amazing Inn. We really enjoyed our stay and can’t wait to go back! "

"Have stayed here many times - always clean and a friendly staff!! "

"Kay was the wonder women of this hotel. I arrived sick and she sent me a tray to my room, with tea and honey. The staff were wonderful. The location and rooms were so modern and comfortable. Recommend this as best Providence stay."