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"We upgraded to the Gold,upgraded to Harbor view,pricey but worth experiences of living like celebrity. Every Staff member treated you as someone special. They know how to spoil you. Location is as convenient as they come,walking distance to most places. Easy access to Hop On / Hop Off, and Water Tours."

"Check-in lady was dismissive, especially when asked about a mattress toppe. It was like she was in a hurry to give us ANY room available, because we were early. We'd rather have waited/let them hold our luggage until our ACTUAL room was ready, with the mattress topper. We had requested it online & it was on the hotel itinerary. We didnt get the mattress topper, until the next night, after having to request it AGAIN, so it felt like we had slept on the floor/sore all over, from the hard bed. The...

"Gorgeous property. Perfect place for relaxing and easy access to other things to do in Victoria. I've already recommended this hotel and will continue to do so!"

"Property is in a great location to explore downtown Victoria. Our room was clean and the bed was comfortable. This is an old hotel that has not been properly renovated in many years. No AC the substitute was a noisy oscillating fan. The ceilings are low, we're tall, not a great combination! Did not appreciate having to wait till after 5pm for our room to be ready for us. We visit Victoria about 5 to 8 times a year for short getaways, this was our first time trying the Royal Scot and is most...

"The room was spacious, quiet, and clean. The bed was comfortable. The bathroom was clean. What was a bit of a disappointment was the buffet breakfast."

"Room was clean and staff was pleasant. Probably had worst room in hotel. When I asked at check in, "I hope the room is quiet and not near ice machine or elevator," he gave me a blank look and said "you might hear a motorcycle or car out your window." Room was on the second floor. All along right beneath window is like a balcony that you cannot access with about 4 inches of standing water from leaking water hoses. Exhaust pours in the 'unscreened' windows (yes the mosquitoes came in) from below...

"The room was clean, staff we’re helpful"

"I felt very comfortable here. The room was lovely, the service lovely, and the view was amazing ."

"Clean rooms, helpful staff."

"Very walkable"

"Enjoyed our 7 night stay at the property. We had a room right near the lobby which overall was quite quiet, except for the people nearby that kept slamming doors. The cleaning service was inconsistent; they would make the bed one day but would neglect to take the tray of room service out. Overall would recommend and would definitely stay there again ."

"The property could use some refreshing and the room was not really what was presented in photos when I booked. For the price I paid I expected more than a basic standard room."

"Fast friendly service. Nice clean room turned down. Was amazing accessibility to everything was absolutely amazing. It was like a 3 minute walk to everything. Perfect. Location swimming pool was kind of small, but that's okay, they did have a workout room, but people don't take care of stuff. So they broke a couple things in there. But is what it is? My dogs were allowed there, which was fabulous. They were very well-behaved. And the place was really good about it."

"clean, very helpful staff - central location sights ...."

"Colton at the front desk was helpful and kind. I travel frequently and his service was above and beyond."

"Stayed two nights for a birthday celebration. It was ran excellent choice, dinner and room service from the Courtney Room were very good, spa treatments were fabulous and all the staff friendly and helpful."