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"Yes swim up was fun staff was great jacuzzi nice room clean food yummy loved every moment "

"The rooms were well organized, with good amenities. However, deep cleaning of the rooms is required."

"Loved everything!"

"I had family emergency and needed to reschedule my stay. My agent and I tried contacting the hotel for three days and nobody answered or replied to emails. I travel to Jamaica few times a year, stayed in multiple hotels and customer service and communication in Sandals was the worst."

"The staff at the hotel were warm and hospitable. However, the pool, which was the primary reason for choosing the hotel, was in need of maintenance. The pool drain lacked a cover, and the wall inside the pool was chipped and uneven. Throughout my entire stay, I didn’t see a single person enter the pool."

"The staff was amazing. The entertainment was the absolute best."

"It’s a great place just bring yourself some snacks."

"Brilliant hotel and lovely views!"

"I have been to Jamaica 7 times and this was the first time I was disappointed. The pictures are well done because I got lodging fished. It has potential, needs some TLC and friendlier staff. I was locked inside (INSIDE) my room from the outside. I asked several people walking by to get help and alas one did pass my message of being trapped in the room to the front desk lady. Once she arrived she continued to try to unlock the door despite me stating there is obviously another lock we don't...

"Ensure ALL rooms have proper LIGHTING. Ensure all rooms have clothes steamer."

"Extremely accommodating staff. They are pleasant welcoming and helpful. They are knowledgeable about the area and are able to have a conversation when prompt to do so on any topic with ease. They treat guess with dignity and respect. The meals are delicious and we'll presented. I cannot overstate their level of professionalism."

"Very clean"

"The place was very clean. All updated amenities. Very quiet. I would stay there again. It’s also in the town area. Shops and restaurant is close. I had a great time"