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"Our vacation was wonderful!We came to Moon place for our daughter’s 13th birthday. She’s a very picky eater and loved the food. The facility was absolutely beautiful! The staff were so kind and welcoming. The food was delicious from the buffet to the restaurants. The resort was kept clean and well tended to. Our rooms were refreshed daily. We swam with the dolphins and parasailed. The instructors were attentive and very knowledgeable on the excursions. Overall 10/10 my baby cried when it was...

"Property it’s beautiful but run down. Pool is dirty and low water level. Jacuzzi was not warm and smelled moldy. Towels are few and far between. Only one place to get them and they are so far from the other pools. Lots of walking so very inconvenient when you need something. No pool service at the other pools or bars. Food was gross and subpar. Some staff was so nice and helpful, other staff were rude and not helpful. Everything was very expensive if it’s wasn’t included. Bit easy to get...

"My stay at Jamaica Inn exceeded every expectation. From the warm welcome at check-in to the breathtaking views of the Caribbean Sea, everything felt effortless, elegant, and genuinely welcoming. The property is exactly as pictured—beautifully maintained, peaceful, and impeccably clean. Every space, from the beach and library to the cozy lounges, invites you to slow down and relax. High tea, cocktail hour, and dinner under the stars with live reggae music were unforgettable. The food was...

"I had family emergency and needed to reschedule my stay. My agent and I tried contacting the hotel for three days and nobody answered or replied to emails. I travel to Jamaica few times a year, stayed in multiple hotels and customer service and communication in Sandals was the worst."

"Staff is very kind. Very clean room. Would definitely stay here again"

"Its a lovely place. My room by the sea was divine. Will stay again."

"Great experience"

"I really enjoyed the warm swimming pool at night. The check-in staff was excellent and very accommodating. My only issue with the property was if you got any type of stain or mark on the towels or sheets they were going to find you for it."

"Great views but Property needs renovation. At night, the dogs, the vehicles, and the goat noises woke me up at 2-7am+. Ants and other insects inside the units, roach was in my cousin's unit. Cat poop was on the stairs near the pool. Breakfast was good but dinner was lacking. The fish was frozen battered pieces. Never expected nor ever received frozen battered fish in JA. Rice n peas was very good. Helpful staff."

"The room was neat clean, bathroom clean spacious, AC works well. My only problem was the TV,but the workers were very helpful,a big thanks to the young lady that came to assist with my room service she was very patient in regards to help with the TV and also the young man who also assist.and the staff are very caring.i wasn't feeling well in the night and I have to leave in the night ,when I go back to check out the receptionist was very polite and show concern.so again I just want to say thank...

"All of the staff were outstanding, the restaurant food was amazing however the service was very slow. The only other thing is as an older adult who doesn’t use social media and apps the information was available but you had to work a little for it."

"Our Air conditioning unit needed maintenance so those should be checked before hand otherwise it was ok"

"Very clean"

"The place was very clean. All updated amenities. Very quiet. I would stay there again. It’s also in the town area. Shops and restaurant is close. I had a great time"