البحث عن فنادق في Sevier County

"All around wonderful experience!"

"Hotel is very clean, very nice staff. We checked out the pool area nice I know kids would love it. Chlorine overload for me. Great breakfast, vouchers included in our reservation. Room lighting: Our room was dark even with the 4 lamps in the bedding area. Maybe brighter bulbs? AC worked great. We would stay here again."

"It was amazing"

"VERY NICE VISIT--CLEAN ROOM--VERY HELPFUL STAFF"

"Literally a waste of time - so packed - noisy- dirty- cheap mattresses- lazy staff- didn’t even stay a night after check in decided to get another place"

"If you read all the reviews, they’re all true and vary depending on the room you stayed in, your priorities and perception. If your check-in isn’t smooth, don’t expect any special treatment. It’s not their problem, only yours. I agree a rug where a dining table is, is not ideal. The shower with barely a lip and water gets all over the floor and then you’re using up towels just to soak up the water is not ideal. Fruit flies from I don’t know where should be figured out. Bunk beds by the entrance...

"Room were very clean and the staff was amazing! We loved it !"

"Breakfast was best I have ever had at a hotel. Staff was beyond nice. Very clean and felt safe. Only complaint....we dont like staying at pet friendly hotels."

"I would definitely recommend staying here and I personally would do it again! The hotel was nice and had perfect placement at the middle of downtown which made walking the strip very accessible. We loved having a balcony too! Minutes away from GSM NP as well."

"Great place to stay!"

"Paid over $300 per night and yet they felt the need to charge me a nightly distination fee. They give you a coupon for $5.00 off a meal or a drink and charge you $20.00. What a deal! Then the final insult was they charged me twice for the same fee. $78.22 charged on my hotel fee and another $20 per day on my Valet parking bill. I have contested this double charge a week ago and have yet to hear anything back from them. If I don't hear anything soon, I will be forced to show them what I...

"Clean room pool was very nice"

"The property is in a perfect location. You can walk to anywhere you want to go in Gatlinburg. We have been coming to this hotel for many years. The staff is always helpful and friendly but we did notice this year that the rooms are getting a little tired and could use a refresh. They are clean but some of the furniture (chair in the king room) are stained and the beds are not as comfortable as they have been in the past. The rooms are very quiet which is nice. Even in the poolside rooms you...

"Need better housekeeping! The floors in the showers were nasty! We even changed rooms because of it and the second room was just as bad! There was no soap in the shower or bathroom. The AC was not very cold and the water really never got hot- just warm. We liked the hotel but it needs some attention! Also it is great that they are dog friendly but the dog park is on the back part of the parking lot and was pretty dark at night."

"Rakiya at the front desk was a nice and attentive agent. She was very helpful. The property is in a great location and close to a lot of good places. The breakfast at the restaurant was not great, very simple. Everything was ok but what I noticed was that maintenance need to touch up some areas. The connecting door look bad in our room, the pool have mildew inside the walls of the adult pool, over the rock slide you can see from the rooms the black and green mold, the wall by the soda machine in...

"The staff were very friendly and willing to answer our many questions about getting around in Gatlinburg. The location of Greystone Lodge is great. We were able to catch the trolley right next to it."

"The location was good.. The room was clean. The corridor and staircase was very dirty.. Don't think we had access to pool because of where we were placed.The elevator did not work..had to walk 5 floors with bad knees.. We booked at #515, but we stayed at #414' which seemed deceptive.. Overall, we felt disappointed and would not stay there again. However, everyone has the right of choice. I have no pleasure in doing a negative review but the only reason Im doing this review is because I would...

"Todo el servicio estuvo bueno. Lo unico que no estuvo acorde al hotel fue el desayuno el cual estuvo pesimo."

"Very nice!"