Find Hotel Wedding Venues in Pigeon Forge, TN

"The room was great, the pool and lazy river were amazing. The staff while we were at the property were absolutely amazing. My only issue was that we ran into an emergency on the road (car breakdown) and although we contacted them through hotels.com to let them know before check in, about 3 hours after check in they called saying they never got the message and that they couldn't change or extend the reservation. It was disappointing to feel like there was no grace or wiggle room with the policy for unexpected delay. When we actually got to the property it was absolutely amazing, beautiful lazy river, big rooms, easy access to Dollywood and The Island. "

"The breakfast was amazing. The shower was the best I have ever had! The location was amazing. The amenities were wonderful"

"The staff and breakfast were great. The room was clean but hotel needs maintenance. "

"A lot of shops around, fireplace was amazing "

"Several activities for kids. The staff was good with children and the kids loved the slides and the pool and the pizza. Breakfast food could use some improvement. "

"It was ok great location "

"Was overall disappointed. You have to drive to get the included breakfast and the room was very dated."

"We had a problem when we initially checked into our room. Jeremy, at the front desk was a true professional, he handled it, changed our room and provided a small gift. The hotel itself is a 10/10 it is clean, has activities, has time saver bands for the park, and the staff rule. Shout out as well to the ladies in the quick service location, I remembered a lady for a previous trip, with brown hair a little bit older she said she had been there for close to seven years. Everyone in the QSR restaurant worked incredibly hard. It was Spring Break and they were slammed. We extended a day, it’s really one of the best hotels in the world. The only spot that needs immediate improvement was Song and Hearth, the buffet was just average. They changed from Prime Rib, to oven roasted Turkey. For a family of four it was 185.00, The food was definitely not worth half of that price. Eat somewhere else, the buffet is also not that kid friendly, and the food was old, the pizzas looked like the had sat for a while, and the salad bar is an afterthought with just mixed greens and 3 dressings. The rest of the experience was incredible. Will return for a fourth time. Also, it seems their elevators are under constant repair, which creates many problems for guests. Upgrade or fix the elevators. "