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"Staff are friendly. Offered luggage storage after checking out."

"Friendly staff"

"The location was excellent and very convenient. The spa is exquisite and extremely relaxing."

"Location is fantastic, right in the heart of Bristol. Room could do with some much better lighting, it was quite dingy. The bed was adequate but not super comfortable. There were some renovations happening on the floor above, accompanied by banging during the daytime. Overall not bad, but would expect it to be a little bit better value for money."

"Car park literally next door, clean, spacious room, quiet, nice bed, modern, nice staff, good breakfast - perfect"

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"Location is great .Next to UPDATED Marine Lake. NOW very popular."

"Sehr zum empfehlen"

"Très bel hôtel avec du charme et bien entretenu! Le personnel est très gentil. Près de toutes les attractions du centre-ville de Bath. Possibilité de prendre un verre, les drinks sont très bons. Lit confortable. Séjour parfait!"

"Just amazing. Easily the most amazing hotel I’ve ever stayed in!"

"Beautiful hotel. It was very clean and comfortable. The staff was helpful. We only stayed one night for an event we attended and it was close enough to the center."