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"The location was excellent—right on the beach and close to restaurants, attractions, and stores. The oceanfront views were beautiful, especially in the morning. The pools and lazy river were enjoyable, and there were plenty of options for families and kids. The room was decent and served its purpose, though some areas could use a little updating. Staff were generally friendly and helpful during our stay."

"Great resort!"

"the hot tub was freezing cold as the lazy river was too… Floating trash on both lazy river and several of the pools"

"The breakfast was terrible, very little selection and same food everyday. The restaurant staff was very friendly but front desk staff was not. Rooms are very dated and parking is hard. Location was great. The indoor pool was gross"

"Clean room"

"The kids loved the pool and waterpark. It rained one day and they couldn’t go to the beach, but were able to enjoy the water park and lazy river inside all day!"

"We were there for a wedding and stayed in the villas. Would have definitely upgraded to a 2 bed villa. Location was great, we were right across from the venue. Shuttles ran regularly to take you to the main hotel for pool or beach. My only complaint and it's just a personal thing, is that they charged my daughter .77 cents for tap water at the pool. My second thing was being a coffee person, there was no kerig in this particular villa so we would go to check in. Last day they said there...

"It's very good hotel and have a beautiful beach view"

"This place was the worst hotel I’ve ever stayed at. When we got to our room you can just tell it was very dirty and outdated. There was a bug on the bed and leftover trash in the trashcan. When I went to the front desk to switch rooms they didn’t even seem surprised or apologetic, needless to say the second room they put me in was the same outcome and the toilet was leaking and the closet door was broke. After that I went to the front desk and canceled my reservation. Save your money and time...

"The sheets were clean but the rest was similar to motel 6. Surprised that it lists as "suites", it was just a tiny motel room! The shower was terrible!"

"The rooms were poorly clean. We checked several rooms. The furniture was scratched and old, the hallway and the ground floor had an order. The place is in serious need of an update."

"Amazing staff, that really does a great job. Property is superb, with a great pool area, and right on the beach, doesn't get any better."

"The Chelsea two bedroom options are not in the hotel that you see online. It's a separate building across and diagnol from it. There's only a pool and hottub at that property. No vending or ice machines and no elevator. The room was nice and well equipped, however."

"The staff was great. However the hotel not so great. In my first room. There were socks at the base of the blinds / curtain that opened the windows, when we moved the blinds roaches started scattering everywhere. Also the bottom of the curtain had black stuff on it. The bathroom was so tiny you could barely move. Outdated is an understatement. That was room 537 in the schooner building. We went to the front desk to let them know about the room and Ms. Afiya and the manager Christa tried to...

"It's terribly noisy"

"N/A"

"Reasonable price for a great location, especially for families with children. Just be cautious of weather advisories because it will interfere with use of all amenities. Staff was pretty helpful at trying to accommodate us during our stay."

"Staff was very friendly at check in. Rooms were clean and well stocked. Beach and ocean views were really nice! It was a very short walk (less than 5 minutes) to the beach."

"Love the cleanliness, the hospitality, and the customer service!! Great experience overall!!"

"Wasn't overly crowded and very friendly, clean and inviting"