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"This was my first trip alone. Sadly my husband passed away in December. Whilst dining I was sat next to a couple who were given preferential treatment. I was feeling quite vulnerable anyway and was just ignored. Everyone should receive the same treatment. Also my meal was very poor."

"A lovely stay in a beautiful hotel with an excellent spa. The facilities in the spa are first rate and the opening times mean you can make the most of this during your stay. I also liked the fact you could get ready in your room and had the rooms and flip flops there ready for you. Our room was beautiful. Very comfortable and clean. Only downside was breakfast. It was okay but some items were missed off out cooked breakfast and the quality didn’t match the setting. The hotel bar is beautiful and...

"Staff very helpful and polite, Aemond was fantastic looking after all the wedding guests. Had a lovely 2 days, thank you,"

"We held a private event at The Belfry with around 100 guests and booked over 10 hotel rooms. While the events team were excellent, the hotel itself was hugely disappointing. Despite booking multiple rooms, the hotel refused to offer a group rate, yet Expedia was cheaper than booking direct. Check-in was painfully slow, even though we arrived over an hour after check-in opened. The biggest issue was being given a room with **no window**. Charging over £180 per night (and up to £350 the day...

"Great location. Charming old building. Very helpful staff. Parking outside hotel. Good breakfast with great choice including healthy options. Very quiet room. Spacious room and bathroom."

"I stayed here with colleagues whilst attending a corporate golf day. Whilst we ate in the Clubhouse at the organisd BBQ, the food was extremely well prepared and tasted good. The hotel rooms were very clean, fairly spacious with adaquate refreshments on offer. I've stayed here several times and the price reflect the standard of what you get."

"End July 2026. Didn't use Spa or Amenities. Pros: Overall a good stay. Restaurant/bar food medium priced, bar drinks well priced. Premium room had whirlpool bath, very nice, Good pillows & mattress. Cons: TV in room quite old, needs time updated to BST, unable to use EPG as mainly not available. New TV would be better. Knives in restaurant & bar couldn't cut butter, need replacing. Bath surround needs mildew treating."

"Great overall hotell"

"The property was clean and well maintained, and the housekeeping team did an excellent job throughout our stay\. Unfortunately, that was the only positive aspect of our experience\. The air conditioning was not working for the entire three days we stayed\. When we arrived, we found fans in the room, which suggested the hotel was already aware of the issue\. The rooms were extremely hot, and we had to keep the windows open to make them bearable\. When I contacted reception to report the problem...

"Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again."

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"1 bath towel, 1 hand towel, 1 small bottle of water and 1 biscuit between 2 people. You cannot use the facilities on the day of checkin until after 3pm unless you pay extra. Prices have increased yet you get less for your money."

"Beautiful building and setting!"

"Complete tiled floor which initially seemed unusual but that does mean its cleaner. I was happy to find there wasnt a damp smell in the bathroom. Ive been searching for a hotel that smells clean and this room certainly did, so I shall be staying here in future. My room was quiet even though hotel seemed busy. No view but that didnt bother me. Good ventilation and more snacks included than expected. Lovely towels and everything i needed. I didnt stop for breakfast so cant comment on the...

"Great"