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"Great modern, clean and spacious room. Fantastic staff and helpful check in on arrival. Ample parking and as the weather was very hot the ceiling fan was perfect. Breakfast and dinner was great and good amount of choices."

"The staff were polite, friendly and welcoming throughout my stay, whether at reception, in the breakfast area or at the bar. I’ve stayed here before and have always found the rooms to be clean, comfortable and well maintained. This time, I booked a twin room as that was the only option available to me. I was expecting two standard single beds, but they were actually larger than expected and probably the perfect size for one person. Parking is £8 per day, which I think is very reasonable...

"Would be 4* as the rooms and breakfast were fairly reasonable (if overpriced). However, the owners IHG seem to have decided it's perfectly reasonable to charge people extra to use a car park in the middle of nowhere. The sign says it's a public carpark on private land, but ignoring the contradiction it's nothing of the sort. Everyone staying at the hotel has to use it because there's no other way to get there and no one else would any reason to because there's nothing else there. So, despite...

"Room was tired and poorly finished. Poorly painted on every surface (on mirrors etc). Desperately needed redecorating. Loo seat moved, taps were so close to the sink you could barely just your hands under it. Shower was so hard to turn on and plastic trim snapped off. Heavily stained carpet, one bedside table. Bathroom was grimy and stained including shower curtain. Everything very old. Free breakfast was chaotic and choice was just ok. One good thing, bed was amazing. Very good bedding and...

"We had an overnight stay with 2 friends. Our room was bright and spotlessly clean. The hotel staff are obviously well trained as they all were so friendly and helpful but still professional. We had an amazing dinner. The sirloin steak was delicious and very tender. Breakfast was perfect. Plenty of choice and delicious. If I had to make a complaint it would be the coffee at breakfast was too strong and quite bitter. That said we all had a great time and will certainly come again. The hotel itself...

"The location was great - very peaceful and serene, yet easy drive to beautiful Bury St Edmunds. The spa, pool and hot tub were a wonderful way to wind down after a day of exploring."

"rooms were clean and serviced daily with tea,coffee ect replenished, Staff friendly and helpful. Breakfast was excellent with plenty of choice but the menu for dinner [available from 12.30-8.30] a bit limited with no specials offered."

"Wonderful setting"

"The staff where very attentive, helpful, and nothing with a problem, My partner and I stayed one night for our two year anniversary, and we where giving an upgrade room, with Rose petals in the roon with a card wishing us happy anniversary. The hotel is beautiful and Is surrounded by beautiful gardens. I would definitely recommend a stay at this hotel especially for a special romantic break"

"Great stay"

"Had a really nice night’s stay with a 3 course meal each at the hotel’s restaurant and we got an upgrade to a balcony room for £15. Friendly staff and lovely luxury hotel with luxury amenities in the room too. Only improvement could be better air conditioning as the room was still quite hot even with fan unit and ceiling fan"

"Lots of Victorian character. A bit run down, but I was told that it has recently changed hands"

"Did you not just accept my written review? I cannot do this agian"