Hotel with a Concierge in U.S. Virgin Islands from AED 1,271

"The hotel is clean and the front desk. Staff are amazing. However, it is a little outdated. "

"Staff was great, the facility was nice and comfortable. Only issues we had was the restaurant/food/drink situation. Buffet was the only restaurant open all week. Their other restaurant was not open at all. Only option for lunch was the poolside bar. Had to wait over an hour sometimes for food with only one or two cooks for the resort. Drinks were good and staff did what they could. Asked for a glass of wine at dinner and was told no…...Had to go to the bar and get any alcoholic drinks yourself. Quite a few mornings there wasn’t much left on the breakfast buffet. When you go to an all inclusive for all you can eat/drink……..it’s disheartening when you show up and it is nothing like what was depicted on the website. Not worth the money spent. We spent way more time off of the resort unfortunately. "

"Great experience!! Everyone was helpful and nice! The property was beautiful!"

"This place is amazing. Amazing view. Amazing service. Just overall amazing. Highly recommend, absolutely going back."

"Fantastic location in the island "

"Ideas-To advise guest of the hours the front desk and golf carts are not accessible. Rooms -very clean and spacious, Staff- amazing ,very friendly, accommodating, informative and so sweet. Beach view- beautiful view but not for bathing, very small "

"Disappointing Service for the Price We recently stayed at Hampton by Hilton St. Thomas and while the stay itself was fine, it did not meet expectations—especially at $750+ per night. The biggest issue was the lack of service. Our room was never serviced during our stay, which was frustrating given the price point. For that nightly rate, we expected a much higher level of attention to detail and overall guest experience. The room itself was adequate, but the amenities and overall offering simply did not justify the cost. At this price range, guests should expect consistent housekeeping, better service responsiveness, and a more elevated experience overall. The property has potential, but management needs to address service standards to align with the rates being charged."

"The wait and housekeeping staff could do better. That said the front office and manager was amazing. Especially Starr who was the sweetest person who made me feel so welcome, "

"Very steep hill from oceanfront room (Mermaid beach) to big house where terrace restaurant is. I could not walk up there due to back issues, but staff would pick me up in shuttle van. Beautiful property. More choices for dining would have been good- only one restaurant open for dinner each night."