"La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel. "
"La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel. "
"I can’t believe it is 5 stars hotel. I have the plan that I wanna propose to my girlfriend. We booked the hotel the reason is they have the dinner reservation on the beach. We also booked it via email and reservation flowers and decoration setting. When we arrived to hotel that we checked it is available of the dinner they said yes it’s already prepared. When the dinner time we went to the restaurant. They said Sorry we forgot it to prepare............ i sent the email to hotel, but no one reply...
"I can’t believe it is 5 stars hotel. I have the plan that I wanna propose to my girlfriend. We booked the hotel the reason is they have the dinner reservation on the beach. We also booked it via email and reservation flowers and decoration setting. When we arrived to hotel that we checked it is available of the dinner they said yes it’s already prepared. When the dinner time we went to the restaurant. They said Sorry we forgot it to prepare............ i sent the email to hotel, but no one reply...
"Came on a trip with my girlfriend and we had a pleasant time at this resort. Staff members were extremely friendly and helpful with all of our requests. The property itself can use some work in terms of aesthetics, especially since the property has the potential but all in all it was great stay! Also the breakfast was great and they had many choices. Would come back!"
"Came on a trip with my girlfriend and we had a pleasant time at this resort. Staff members were extremely friendly and helpful with all of our requests. The property itself can use some work in terms of aesthetics, especially since the property has the potential but all in all it was great stay! Also the breakfast was great and they had many choices. Would come back!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Step off the street hustle & bustle into quiet serenity. Very friendly staff who make you feel personally welcome to be there. Clean and well maintained & excellent location.
Breakfast on the roof is an unexpected treat for the view of the city. Un-rushed atmosphere in the spa & a relaxing and warm pool to unwind in after a massage.
Step off the street hustle & bustle into quiet serenity. Very friendly staff who make you feel personally welcome to be there. Clean and well maintained & excellent location.
Breakfast on the roof is an unexpected treat for the view of the city. Un-rushed atmosphere in the spa & a relaxing and warm pool to unwind in after a massage.
GRAHAM
Reviewed November 4, 2026Reviewed November 4, 2026
The hotel is modern with clean spacious rooms and bathrooms. It is in a quiet location. The staff are extremely helpful. I highly recommend this hotel and would definitely stay there again.
The hotel is modern with clean spacious rooms and bathrooms. It is in a quiet location. The staff are extremely helpful. I highly recommend this hotel and would definitely stay there again.
Charmaine
Reviewed November 3, 2026Reviewed November 3, 2026
The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.
The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.
This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!
This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!
From the moment we stepped on the property Julian the front desk assistant was beyond welcoming and provided us with exceptional customer service as well as the other staff. The property was very nicely maintained. They provided me a excellent experience with them.
From the moment we stepped on the property Julian the front desk assistant was beyond welcoming and provided us with exceptional customer service as well as the other staff. The property was very nicely maintained. They provided me a excellent experience with them.
LaAbril
Reviewed October 28, 2026Reviewed October 28, 2026
If you want the true experience of Hoi An, this is the place! Uniquely and intentionally built just 2 years ago with no fancy chandeliers, or marble floors, but a minimalists’ dream! In the middle of the rice fields with geese and water buffaloes and no TV’s! Peaceful, except at night, you can hear some bass from music/karaoke from the city. I hope it stays this way and they don’t build on all the fields. Not overly crowded with guests flocking the breakfast buffet. Thoughtful and private indoor...
If you want the true experience of Hoi An, this is the place! Uniquely and intentionally built just 2 years ago with no fancy chandeliers, or marble floors, but a minimalists’ dream! In the middle of the rice fields with geese and water buffaloes and no TV’s! Peaceful, except at night, you can hear some bass from music/karaoke from the city. I hope it stays this way and they don’t build on all the fields. Not overly crowded with guests flocking the breakfast buffet. Thoughtful and private indoor...
Kieu
Reviewed October 18, 2026Reviewed October 18, 2026
I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city.
The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both...
I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city.
The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both...
DAVID
Reviewed November 22, 2024Reviewed November 22, 2024
Meritel Hanoi is a beautiful hotel, with top notch service. However, the air conditioning kept going out in our room though the staff was quick to get it up and running again every time it went out. We also experienced ants in our sink, but again the staff was very prompt in getting it fixed. The Meritel advertises that it has soundproofed rooms, but this is not the case. You will be able to hear the room next to you as well as the city outside (thought it is very quiet at night so as long as...
Meritel Hanoi is a beautiful hotel, with top notch service. However, the air conditioning kept going out in our room though the staff was quick to get it up and running again every time it went out. We also experienced ants in our sink, but again the staff was very prompt in getting it fixed. The Meritel advertises that it has soundproofed rooms, but this is not the case. You will be able to hear the room next to you as well as the city outside (thought it is very quiet at night so as long as...
Terrific boat and service. I did not like that we could not sit wherever we wanted at the restaurant. We ended up seating next people that don't speak English.
Terrific boat and service. I did not like that we could not sit wherever we wanted at the restaurant. We ended up seating next people that don't speak English.
ILARIA
Reviewed February 18, 2023Reviewed February 18, 2023
Staff were amazing and very helpful. Ms Cindy was helped us call to the agent to get pick up and he also let the driver know about our trip because She made thousand guests happy with his tour arround Hanoi or Ha Lonh Bay, Sapa villeage.We will come back here. Thanks!
Staff were amazing and very helpful. Ms Cindy was helped us call to the agent to get pick up and he also let the driver know about our trip because She made thousand guests happy with his tour arround Hanoi or Ha Lonh Bay, Sapa villeage.We will come back here. Thanks!
Kun
Reviewed November 3, 2026Reviewed November 3, 2026
Lovely stay all around. Best Bun Mam hotpot with all the local unique well cleaned veggies and seafood at Kieu Trinh- an open courtyard small family own restaurant near hotel- walkable. Great reasonable massages at hotel!!
Lovely stay all around. Best Bun Mam hotpot with all the local unique well cleaned veggies and seafood at Kieu Trinh- an open courtyard small family own restaurant near hotel- walkable. Great reasonable massages at hotel!!
Hai
Reviewed January 20, 2023Reviewed January 20, 2023
This was my.fsvorite hotel stay my entire trip in Vietnam! The location is convenient to walk to old town. The staff were incredible and attentive to your every need. Hotel rooms were pristine clean and a good size. The rooftop pool was an amazing place to watch the sunrise and set. 10/10 recommend staying here if visiting Hoi An or DaNang!
This was my.fsvorite hotel stay my entire trip in Vietnam! The location is convenient to walk to old town. The staff were incredible and attentive to your every need. Hotel rooms were pristine clean and a good size. The rooftop pool was an amazing place to watch the sunrise and set. 10/10 recommend staying here if visiting Hoi An or DaNang!
Grace
Reviewed October 31, 2026Reviewed October 31, 2026