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"Staff at the pool was horrible at the reception. We will never come back!!!"

"Good bed and shower. Exactly what I was looking for in an overnight stay"

"Enjoyed our stay at the hotel. Room was large and beds comfortable. The breakfast was nice but a bit pricey considering the selection. Overall we have a pleasant stay."

"It was all good"

"Great stay in a very comfy room. Pool was great and staff were really friendly and helpful!"

"Algoods"

"Great location, loads of parking and a really friendly, helpful team there"

"Great location. The spa tub was wonderful. Kitchenette was useful and allowed for us to eat in and relax."

"Good location with views to lake. Loved our own private thermal spa in winter. Public baths looked good too."

"It was just an okay! One night stay. No hot water to have a shower in the morning and no help for the person on reception duty! No offer of a discount for not being able to have a shower!"

"I really enjoyed our stay here- it’s an older place which makes it have character. You couldn’t ask for friendlier staff - the location with the hot springs just a small walk away through the bush was stunning. The beautiful scenery just really took my breath away. It really made it feel a pretty special place. The motel is not flash but units were warm and bed was comfy. Could do with some upgrades in the shower but that comes with the age. Pets are allowed. I liked this place. Thanks for...

"Great location but the bathroom had mold on the walls and lots of soap scum in the bath tub"

"Nice place to stay on a budget. No complaints."

"Room needs refurbishing."

"The room itself was clean and the bathroom seemed recently updated. It also looked like they took over the neighbouring motel and it was a bit dated, particularly the outside areas. Perhaps this is why the standard room cost less. I imagine the nicer rooms were located on the original/modern side of Quality Inn. The bed was the worst part of the stay. However, the staff were friendly, parking was fine and the breakfast was decent for the extra $5 paid for the room so that was a bonus. Next time...

"Friendly helpful staff Pleasant stay Clean and tidy"

"great place to stay in taupo , walked to main dinners , close to shops , great kitchen and bathroom , lake front walk across the street , had a great time bruce"

"We were just okay with it. Certainly needs some maintenance done more often. Very jaded. Lovely to have our room serviced. Clean towels etc.Was not expecting that. Location quite good. No lake view which was disappointing. Price was realistic."