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"The hotel is well located for all attractions and offers a comfortable stay. Breakfast being included was great as was the selection on offer."

"Fantastic location for city centre and Bullring area"

"I had an absolutely amazing stay at the Crowne Plaza Birmingham City Centre. From start to finish, everything exceeded my expectations. A special mention goes to Ash at reception, who was incredibly pleasant, welcoming, and helpful throughout my stay. He kindly arranged an early check-in and even offered me a late check-out free of charge, which made a huge difference to my trip. The hotel itself was spotless, with a very clean and comfortable environment. The breakfast was excellent—varied,...

"The staff were very helpful and there was a good range of food available "

"Spotlessly clean big room helpful staff"

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"Good stay and great breakfast"

"Clean and lovely! Kind staff Lovely breakfast! Lots to do! Amazing"

"very clean bed a little uncomfortable and made a lot of noise when moving in bed lots of breakfast choice,coffee hot,but scrambled egg was cold and rubbery, ideal location although a little noisy,ask for ear plugs if room is in the front"

"Great place, Awesome staff. Close to city center, exactly what we needed. Thank you!"

"All the staff were very friendly and helpful. Mia-Jade checked us in and was so helpful during our stay, she really went the extra mile, I really appreciate all her help and hope she can have some recognition for her excellent customer service. "

"We had a lovely stay after being let down by another hotel! Customer service was second to none, location was excellent, central to everything. Very comfortable, clean and brekkie had lots of variety and good quality!"

"Had a lovely stay on Saturday, Lovely lady on reception, very helpful, hot tub lovely added extra, enjoyed feeding the animals and seeing the fish come up by the decking. Will be returning for a third time!"

" Great service "

"The location and hotel were perfect. Very clean and very good customer service. Breakfast included gluten free options which is rare. Would definitely recommend."

"Great apartment equipped with everything I needed-towels, iron, fridge and cooking equipment. Parking was as advertised a day in the adjacent parking area- you drive up to the shutter and it opens and you then pay up front at the machine. Staff were really helpful and the property was just a very short walk into the centre and 10mins walk to the ICC. Felt safe as a solo female traveller in this area. Hotel is really well sound proofed so no noise overnight."

"Fabulous stay. Wonderful views of the city. Staff very friendly and helpful. Sauna and pool a rare find in a city. Definitely worth the extra 👌 "

"Wonderful breakfast and really comfortable bed and pillows!"