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"No kettle in room"

"The staff were fab, the room clean and located a short walk from the bullring without being noisy. Great location for me as I had a work conference."

"Great place right in City Centre. 5 minutes to train station. Great staff, great rooms."

"One lift out of action caused long delays, although good selection of breakfast the cooked was only warm and a lack of reception staff"

"The grounds are really lovely. The sauna was nice but the pool was far too busy and looked unclean. I did not go into it. Breakfast was fresh coffee was lovely and hot. Evening meals were cold and had to send it back a few times. Also they got it wrong. But it was replaced as soon as it was mentioned. Check out is far to early and does not make sense for breakfast to finish at 11 and checkout especially on a weekend. Overall the place needs to be redecorated and the rooms are very...

"Great room and service."

"The most comfortable bed and beautiful hotel"

"The breakfast was a little disappointing, with a lack of fresh fruit, continental meats and basic bread. Staff were excellent and the location was great."

"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear. Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free). The staff we interacted with were nice and polite, but I got...

"Great location and amenities. Lovely staff too."

"Lovely stay, great sporting facilities, food was wonderful. Only little downside was having to pay to use the spa even though we were staying the night and had booked a treatment. The spa was also a bit too busy. Would stay again!"

"We had a great stay"

"One elevator was down the entire time, then on the last day the second broke too. The entrance is in an alley that is dirty and usually has people loitering or sleeping in it. Street was boisterous at night and we were seven floors up. Would not feel safe here as a solo traveler. Great access to train station and very affordable, but I can’t say that I recommend it."