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"Parking should have EV chargers. Breakfast fine."

"The hotel is in an excellent location, just a few minutes' walk from the commercial center and the train station. The breakfast is fantastic, the staff are friendly, and the rooms are very clean. It is a great choice."

"The room was clean, good bathroom, with a nice shower. The staff at breakfast were very attentive, Cumberland sausages were nice, bacon a bit tough and overcooked, hash browns were good. Our one night only stay was quite acceptable and comparatively good value."

"The breakfast staff were amazing. They went above and beyond to help me celebrate my daughter's 30th birthday. Breakfast was good too."

"Gorgeous hotel right in the middle of everything! The bar was absolutely beautiful and the staff were so kind and friendly. Would undoubtedly stay here again."

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"Food was lovely we had a buffet breakfast and dinner. Standard was high Dinner was a mexican buffet so lovely depard to your normal buffet "

"Our room was lovely- great size and well presented with a nice view. Staff were really helpful and the spa was very nice. All round great little trip."

"The staff were friendly and helpful and my room was practical, clean and comfortable. "

"Room great staff friendly breakfast good plenty to choose from air conditioner in room fab"

"There’s good and not quite as good aspects..Lovely sized room and bathroom with fantastic outlook, but smelt a bit damp almost like wet carpet that hadn’t dried properly. Very spacious bathroom with bath and shower, but a sensor turns on the lights so in the middle of the night if you visit the bathroom the whole bathroom lights up like a summers day. Bed really comfy and unusually firm pillows, perfect for me. And Alexa in the bedroom is a nice touch. Really peaceful (until the geese start 😁)...

"I would recommend & will likely stay here again if I am ever in the area. Positives: Easy check in, parking is discounted & next door, late checkout option, comfortable bed, kitchen area fully stocked & had everything needed, the room areas were split nicely & the shower water pressure was perfect! Negatives: I paid for a family room but was given a standard room which meant I had a shower instead of a bath tub which was annoying as the shower head did not come off making it difficult to shower...

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

" Great service "

"Good sized room with immaculate, bright bathroom and 2 very comfortable double beds. Shower was high pressure and nice and hot."

"Enjoyable visit breakfast was lovely"

"The room was clean and comfortable. However, I was disappointed that a security guard knocked on our door in the middle of the night and accused us of being loud, even though we weren’t making noise."

"Unfortunately, this property did not live up to the standards and the costs! I was given an accessible room despite me not booking one. They couldn’t change it for me because in the other room, AC was not working, all for me to find out that you can’t set a temperature below 19 degrees in this hotel! I am not sure what people are supposed to do in hotter weather! Breakfast was really standard for such a big chain. Will not be staying again!"

"Great location with plenty of parking and comfy rooms. Bar area is very relaxing. However breakfast is a bit chaotic. For the second visit in a row, the coffee machines are not working properly so there's a long queue and frustration. Two domestic toasters but the bread was far too large to fit and resulted in many pieces of burnt toast."