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"The rooms are very nice and spacious, providing plenty of room to relax. However, some of the sofas and garden furniture had stains, so a little more attention to cleanliness and maintenance would improve the overall experience. The main buffet restaurant offers a good selection of food and plenty of choice. There is also a small restaurant serving burgers and hot dogs, which was reasonable, and a coffee shop offering coffee and light snacks, which was also nice. Unfortunately, the other...

"Excellent staff"

"The resort is beautiful. It has a beautiful view. The rooms were very nice. The food was not great and they ran out of many items early in the day. There was no sense of urgency by the staff"

"Great vacation"

"Exceptional staff, kind, friendly, accommodating and fun. The food is superb. Location is beautiful. This was our second time there and we can’t wait to go back again!!"

"Beautiful property and excellent staff!"

"We had a wonderful stay overall, but I want to provide balanced feedback regarding a specific incident after checkout. First, the positives: Our stay was made truly memorable by two exceptional staff members, Devaughn and Jermaine (From Prime) . They went above and beyond to ensure we were comfortable and well taken care of. They are a credit to your team. However, we encountered a significant issue after checking out. We were given a dining pass so we could enjoy a meal before departing....

"Absolutely loved my stay and the staff was wonderful"

"My wife and I stayed at the Grand Lido for a week, Sept 15 - 22. We have been there over 15 times in the past. So sorry to learn of the destruction in late Oct 2025 from Hurricane Mellisa. The country and resorts are still getting back to normal. Understanding that our resort was still healing, we gave special leniency to the conditions and service. Our Butler service was excellent! Our room was clean and well stocked. The restaurants were not quite up to par with prior visits, but.... ...

"The property was very nice and peaceful but pretty inconvenient because of how far out of town it was. The coffee was terrible and the food was just ok so we ended up eating out every day. They do have a driver though and they were very helpful."

"The beach chairs with umbrella were nice. The beachfront is mellow and clean."