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"Fridge not cool"

"Great location"

"Excellent location, high quality, dog friendly hotel with great dining facilities. Nice extra touches were the pantries, boot cleaners after muddy walks, and outside fire pits for cooler evenings."

"The spa was needs a complete revamp The steam room had tiles missing on the seating area , the swimming pool areas were tired and were not cleaned properly The restaurant for breakfast : the tables were not cleared after each course and the dirty plates just piled up on the table When we entered the bedroom there was an empty beer glass under the bedside cabinet it was still there when we checked out The stay was ok but in my opinion fell well short of a 5 star hotel"

"Room was nice. Restaurant was good. Gym very functional. Great location nice and quiet."

"Nice clean room with good breakfast and excellent location"

"The hotel provided everything we needed and will come again the next time we visit Bath"

"Clean room, very friendly staff, great location!"

"Clean room. Friendly and professional staff. Didn’t use the laundry or pool facilities. Location is excellent and minutes from the centre of Cirencester. Good value for money. Would recommend and plan to stay again."

"The fact that the parking is £50 for 1 day!!! The room was only £70 how can they even justify this? Could get airport parking for less! Absolute RIP OFF !!!"

"Poor room and equally poor dinner. I got money off the bill. Avoid the Willow room which was a sauna and directly over the kitchen exhaust. Did not use the pool."