Search Chalets in Potterne

"Highly recommend this hotel. Great location, clean, and friendly staff."

"The hotel rooms were tiny but still quite lovely and cozy. The staff went out of their way to help us and were so generous and helpful. We gad a great stay there"

"Everything about this hotel is perfect"

"Breakfast menu was varied and really good."

"We were very disappointed with our stay and unfortunately will not be returning due to the service we received. While I was taking a short 15-minute break in the sauna, I left my toddler with my teenage daughter by the pool. My daughter was using her phone only to play a video for the toddler to keep her calm and distracted while waiting for me. A staff member told her not to use the phone, so she understood that photos were not allowed and put the phone away in the bag, facing only towards the toddler so she could continue watching the video. Despite this, she was approached again and told off, even though other adults around the swimming pool were openly using their phones without any issue. My daughter felt unfairly targeted and embarrassed. The staff were unsupportive, inconsistent, and lacked basic customer care. On top of this, the cleanliness standards were poor. The evening before, our toddler dropped fries under the table during dinner in the restaurant. The next morning at breakfast we were seated at the same table, and the fries from the previous night were still there. That says a lot about the level of cleaning and attention to hygiene."

"The Royal Hotel has a couple of things going for it — it’s directly across the street from the train station AND it has a lift! A couple of things going against it — the WiFi reminded me of dial-up, glacially slow and iffy. Also, there doesn’t seem to be a way for a guest to set the room temp. Unless you count the tabletop plug-in fan? Staff were generally helpful, Tim at the front desk and the women working the breakfast room, too. LOCATION LOCATION LOCATION"

"Great location and ideally placed for all the main attractions. The room was small, compact and quiet and had everything I needed. The hotel was great value for the money"

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"Could not fault the hotel but the parking charge is extortionate. It will prevent us from staying there again."