"Cleanliness was tops. Distance to Heathrow and ease of shuttle to the airport were great, but we expected it to be free. When we called to book, and ask about a shuttle, we found out it was available, but no one mentioned a per person fee....we had spent all our pounds so we wouldn't take any home to the states, and the driver didn't have change for a 20pound note, so we had to use a debit card. Minor annoyance, but..."

"Lovely staff, friendly and accommodating "

"We booked this location based on other reviews and were not disappointed. Staff were very accommodating and welcoming. Food was very good, our room was clean and spacious with lovely decor. As in other reviews be prepared for the walk up the hill from the city centre. It’s a long one but worth it when you get to the top! "