Find all hotels by Shangri-La Hotels and Resorts in Downtown George Town from AED 277

"I liked that it's very near to Lebuh Kimberley, where there are a lot of eateries and restaurants. It's also near to Prangin Mall, Komtar and 1st Avenue Mall"

"Style,pool ,location. Excellent staff especially Taufiq for his help in arranging out travel to our next hotel. "

"Awesome hotel"

"Awesome service and friendly staff"

"Pleasant stay. Buffet breakfast good value with many western & Asian choices. Staff very welcoming. Location was not ideal for restaurants, but plenty of local food offerings if that is suitable for you."

"Here are commendable points by the staff 1) Breakfast at lobby café The staff at the café clear the dish promptly. One of the staff noticed that my friend's napkin has dropped, the staff replaced with new napkin. Good service. 3) Housekeeping service Upon checking into the room, we found that the usb port is unable to charge in both bedside. Informed that staff at the reception counter, they get the hosukeeping staff to check. When we came back to the room, we found that the usb port has been rectified, Good service 3) At check out counter At check out , the staff took an extra effort to print out to show that the credit card transaction was cancelled. Good service,. In addition, while queuing to check out, there were some people that tried to jump queue by standing behind the counter instead of standing at the queue pole. The staff redirected these people to stand at the queue pole which is fair for the rest of people queuing behind. Bravo effort This the second time staying in this hotel after 3 year. the service standard is high . The hotel location is central location with malls. Highly recommend to friends "

"Very beautiful, traditional, clean hotel. You can really enjoy the local culture here."

"Great place to stay "

"Steep price for a Penang hotel"