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"The staff were amazing! The rooms were clean as was the spa. We had a lovely stay. "

"The hotel was lovely, huge bathroom. Way too quiet for us though. Breakfast was over cooked, eggs on my wife’s eggs benedict were nearly hard boiled, bacon was tough. Very steep stairs down to breakfast room. The bar was closed most of the day, with a bell for service. We tried it but no one came. The staff were lovely, but just not enough of them, and same ones we’re doing everything. With the size of the hotel, this was an impossible task. We ended up spending most of ur time at the hotel opposite."

"Wonderful stay! "

"Fantastic location near Bamburgh Castle. Lovely hosts. Excellent breakfast, especially the sausages and black pudding. New shower in our room which was lovely. Comfy bed."

"Great breakfast Clean room"

"Staff amazing! Bed and pillows not very comfortable, but great shower pressure. Little disappointing that we couldn't get a table for dinner as a music quizz night was on."

"Charming, cosy room which was lovely and clean. Bed not very comfortable, couldn’t sleep due to heat of room and sound of air conditioning machine on roof outside our window. Having stayed three times before I found the last bed the same but the room also lovely and not noisy as this one was. Dinner amazing, thoroughly enjoyed it. Staff were polite but no smiles from all but one staff member. Breakfast was very nice had eggs florentine but husband found full breakfast a bit dry. Breakfast staff were lovely and very upbeat/helpful. "

"Excellent from start to finish - welcome was genuine and friendly - professional and prompt. Cleanliness and quality service throughout stay"

"All of the above. I think that this could be my second home while in Berwick "