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"The staff were amazing! The rooms were clean as was the spa. We had a lovely stay. "

"The hotel was lovely, huge bathroom. Way too quiet for us though. Breakfast was over cooked, eggs on my wife’s eggs benedict were nearly hard boiled, bacon was tough. Very steep stairs down to breakfast room. The bar was closed most of the day, with a bell for service. We tried it but no one came. The staff were lovely, but just not enough of them, and same ones we’re doing everything. With the size of the hotel, this was an impossible task. We ended up spending most of ur time at the hotel opposite."

"Wonderful stay! "

"Great breakfast Clean room"

"Staff amazing! Bed and pillows not very comfortable, but great shower pressure. Little disappointing that we couldn't get a table for dinner as a music quizz night was on."

"Charming, cosy room which was lovely and clean. Bed not very comfortable, couldn’t sleep due to heat of room and sound of air conditioning machine on roof outside our window. Having stayed three times before I found the last bed the same but the room also lovely and not noisy as this one was. Dinner amazing, thoroughly enjoyed it. Staff were polite but no smiles from all but one staff member. Breakfast was very nice had eggs florentine but husband found full breakfast a bit dry. Breakfast staff were lovely and very upbeat/helpful. "

"Lovely, clean room (Muckle). Very friendly and helpful staff. Just a few little niggles, such as the tv remote had no cover over the batteries and didn’t work properly as a result. No coffee machine or mini fridge, both pretty standard these days, even in much less expensive rooms. The decor, both room and hotel generally, is really nicely done, and overall, we had a lovely stay. No better recommendation than to say we would definitely stay there again. "

"All of the above. I think that this could be my second home while in Berwick "

"We have stayed several times now. Always spotless with great friendly staff"