Castles in Durham

"The hotel in situated in a lovely location and we found it to be very quite we suited us nicely. We had breakfast and evening meal and we could not fault it. We normally stay in the travel lodge when we go up to Bishop Auckland but we will use the Park Head in future."

"Lovely breakfast Loved The Pin - great addition! However, very expensive for drinks and this does not reflect the hotel condition."

"Gluten free bar and restaurant menu lacking "

"Good free breakfast for all guests although we were charged extra by Expedia which was annoying. Dated decor in the rooms but clean bathroom. Our room was very cold and the heating only worked intermittently (we turned the radiator to full but it came on for about an hour one night and roasted us on the final night, two other nights had no heating at all). Parking was ok but we got the last available space on a couple of days after going out… I think you can park in the approach road for free until 8am but don’t quote me on that."

"Excellent, fresh breakfast. Very good selection of drinks at the bar. Spectacular building and grounds."

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"fabulous location, plenty parking"

"The hotel is ok but the staff is really terrible,when we came into the place me and wife said hello to them and they don’t even respond,plus one of the lady don’t even want to check us in ,a different lady came to give us the key,and just told us to go stairs."

"Delighted with our room! It was very clean and fresh and well stocked with tea/coffee/chocolate, plus toiletries. The shower was easy to use, the water hot and plentiful, and the towels were thick and fluffy. The bed had a feather duvet which made it very luxurious and super cosy! The staff we met were polite, helpful and a credit to the company. We didn't use Restaurant next door for breakfast, but we did have an evening meal there (a cheese burger - two patties - and a chicken parmo - breaded chicken with tomato puree and garlic and cheese topping). The food was hot, the portion size generous and fantastic value for money. This place is ideal for visiting Beamish, or the Tanfield Railway (like we did). Seriously can't recommend it enough!"