Find Family Hotels in Durham, NC

"The facility was very good. Service was very poor. The desk staff was very poor. She was talking to someone on the phone - about his upcoming stay on SPEAKER. She never looked up as we were checking out. So we just left our keys and left. No complimentary coffee in AM. There was someone sitting in the lobby that morning that just looked up at me and said “The service here is terrible”."

"The bathroom is not configured well. "

"Great room, location, and amenities "

"Conveniet location near state park, duke University, anddinning places.pet friendly with decent price, great choice when traveling with pet."

"Yes "

"When you allow dogs to stay on your property. The owners should be told that they can't leave them in the room by themselves if they aren't use to being by themselves. A dog was left by itself and barked for two hour disturbing everybody else."

"If this is what Sonesta Select Durham considers “guest-ready,” expectations need serious recalibration. We booked one room, and within 30 minutes had to request another due to the complete lack of cleanliness and hygiene. Room #1: Not “a little dirty”—this was never cleaned. Used disposable douche bottle in the shower Feminine napkin strips on the bathroom floor At that point, we weren’t guests—we were questioning sanitation standards. We requested another room thinking it was a one-off. Room #2: Same issue, different layout. Ceiling looked like it might cave in Furniture torn up like it doubled as a scratching post Black mold on the bathroom ceiling Hair all over the floor Hallways smelled strongly of cigarette smoke despite being a non-smoking facility. We checked in on the 18th and checked out within 2 hours. That’s not a stay—that’s a failed inspection. Ended up paying $650 at the DoubleTree nearby just to get a clean room—the bare minimum this hotel couldn’t provide. Overall vibe? Less hotel, more hourly-use energy. No exaggeration—if anything, this is restrained. Final verdict: If cleanliness matters at all, avoid this place."

"Clean room. Staff was very friendly. Comfortable beds. All in all a great place and I highly recommend!"

"They charged for amenities I didn't use and blamed expedia as the culprit. "