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"Parking terrible but clean hotel "

"Cigarettes burn on toilet seats, electric heater not working properly, no kettle "

"Room was clean staff lovely it was warm in room but am always warm only thing i would say when u got adults in one room leave to bath towels as they only left us one "

"A wonderful and beautiful place, and thanks to those in charge of it. A special greeting to the workers. The first one, whose name is Koman, is a wonderful, polite, cooperative, and ethical person, one of the great friends. Likewise, the person who is there during the day, whose name I don't know, is a polite, cooperative, and ethical person. They are wonderful. Thank you very much for all ."

"There is no Spa. Our room was clean but only one towel ,cup for 2 people. No hairdryer in room. We booked including breakfast and then had to argue the point booking form said breakfast included but hotel said no. Also was given a 5 pound voucher for evening meal put voucher on table at start of meal and placed it on bar next to cash register to pay because we didn't actually hand voucher to cashier he refused to accept the voucher. I asked what we should have done with voucher he suggested we wave it under his nose. Reception staff no help refused to refund the voucher amount as well stating we should have made it more obvious."

"Many cheap discount shops in rhe area"

"Lovely stay, nice and corteous stsgf but parking was a pain"

"Located close to centre of Ilford 10 mins from Underground. Staff always helpful + friendly. Although room sway from main reception has own entrance with keys. Very clean."

"Very poor! Complete rip off of £80! Would have been disappointed if I’d of been charged £40. Staff were rude when trying to find my room Was in the lift with 2 other girls lost trying to find their room so I wasn’t the only person with the same issues. One plug socket that was nowhere near the bed. Paid for breakfast but couldn’t even get anything as was a massive line of people, nothing even hot. Room was like a prison cell. STAY CLEAR "