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"Everything was great…except for the fact that I didn’t sleep a wink all night. There was a college sports team staying the same night that we did and they were so loud, seemingly having a party the entire night. I’m not sure if they were on the same floor as us or above us, but I could plainly hear everything they were saying, yelling, singing, etc. I understand that hotels probably make more money when they’re able to book blocks of rooms to schools like this, but some consideration should be made for other guests staying on the same night. "

"Staff was excellent! Marie took care of everything I needed, even a personal phone to ensure my check in would be smooth. The hotel is very nice with plenty of parking and felt very safe. "

"Clean room, breakfast and bar fine, staff is very friendly and helpful, dining needs different menu than same pub food in bar ie healthier choices like last year (salmon, steak, vegetables, etc). "

"It was a very bad experience. When my girlfriend and I checked into our jacuzzi room we were excited to use the jacuzzi. We did get in pretty late about 9pm but figured we'd have plenty of time to relax before going to bed, we were wrong. After filling up the jacuzzi tub we tried the jets over and over with no luck. I went down to tell staff at the front desk because he wasn't answering my phone calls. He was on the phone with someone sounded like his girlfriend. He stated that the room shouldn't have been booked as the problem was reported the prior night for maintenance. I said well what the heck I want a discount then. He then stated no discount as he can get me into another similar room. I stated I would deal with the discount issue in the morning. Well after packing our things and heading to the new room. We find out the room keys would not work. So again I go down the front desk. He re programs the keys and says they should work no I try and no luck again! I go back down and he follows me and tries, no luck. He then goes gets the master and that works so he proceeds to mess with the room whole we wait. He comes back and says ok I've moved you to a different room again that the key does work. We fill up the tub to the new room and the knob is missing for the jets. So then we have to move again it's about 230am at this point. We finally got to use the jacuzzi in the new new new room. Moved 3 times! Called corporate in the morning said they would investigate has beenaweek."

"Bed was so hard we hardly slept but everything else was amazing friendly staff "

"Nice and clean. Wished there was a hot tub and the pool was a little chilly. Other than that, it was great!"

"Was wonderful stay for my family of 6 "

"The staff are fantastic. The music is for techno-esque and not very pleasant at 6am breakfast. Hard to identify the hotel front without a sign on the front of the building. Overall adequate stay. "

"Paul at the front desk was so kind and accommodating. The room was clean and appliances in good condition. The pool and hot tub were clean, inviting and refreshing. Highly recommend this property. Do not stay at the best western next door, it was dirty and run down and front desk clerk Jeremiah was awful. "