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"Clean Room, lovely newly refurbished, some areas still undergoing refurb/hallways etc with completed areas done to a great standard. Really helpful and friends staff / bar staff and a great stay. Thanks all "

"While the room was comfortable, it was very warm and the air conditioning was not very effective and we could not really open the windows. Breakfast was good but some members of staff might have smiled more. We liked the bar but sometimes it was difficult to get served without going to reception to ask to be served. The more negative comments are very specific and, overall, we really enjoyed our stay at the Queen’s Hotel."

"Bathrooms need refurb"

"Lovely hotel and staff … food really good "

"We didn't have breakfast. The room was clean and beds comfy, but the shower was very weak and kept falling forward so difficult to use. The pool is warm and usually nice but a large group of teenagers took over the pool and we had to leave as my daughter became anxious. Previously we have enjoyed the pool."

"Our stay overall was excellent, food & service was spot on & my massage in the spa was unreal (& I’ve experienced many). Only negative I have is our room 340, was right next to the fire door to the lifts and stairs which meant it banged every time someone went through. Also we were woken up by the night staff using the bins at 5am (which would have been 4am if not for the clocks going forward) we were therefore too tired to go down for breakfast which was a shame but we were reimbursed for the cost & an apology was made and room number noted for the noise concern. Would recommend this hotel, maybe avoid any room next to the lifts & stairs. "

"Very good selection "

"A great hotel close to the RSC with cheerful professional staff. The best place to stay gor the theatre."

"Ideal room so clean, lovely bathroom, bed is so comfortably and staff were lovely and friendly "