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"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"The room was clean and amazing as i stayed at the abbey room which is one of the penthouse which I highly highly recommend to stay at if you want a truly unforgettable experience and it was worth it . The room is spacious , bathroom was lush and the best part was the balcony view which had an amazing view . The only let down was there was only a few limited channels on the tv as it was outdated and couldn't connect my phone to the tv which was the only let down but me and my partner loved the whole stay , the room and there is parking which is great if you want a hotel with parking and it is free lots of spaces to park . Highly recommend to stay if you want to escape to the country side ."

"Great location, right next to the river and near the town centre. Staff very friendly. "

"Speedy check-in, room as described, parking simple, safe and onsite"

"This is a beautifully charming hotel with loads of history, right in the heart of Stratford Upon Avon (and walking distance to all tourist attractions)."

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In addition, the spa facilities were disappointing, with the jacuzzi not fully functional and used towels left around the area by guests, creating an untidy and poorly maintained environment. "

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available"

"Although the property is undergoing renovations, staff apprised in advance so it was not a surprise when we arrived. And! the workmen were not only accommodating but quite genial. The room was well appointed and the amenities were great (love the biscuits!). The complimentary breakfast is really tasty with a lot of choices. Best.hotel.ever!!!"