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"The room was spotlessly clean and extremely comfortable. Breakfast was delicious with options of buffet or hot food off the menu. The staff at breakfast and at the desk were very friendly. Originally we booked a Standard room and was disappointed that it was right above the bar and could hear/ feel the music/ vibrations despite the rooms being sound proofed. After speaking to the receptionist, they moved us to a different room above the reception which was lovely and quiet. I can't imagine this is ever an issue mid week. The receptionist was very nice about it and made sure we were happy the next morning. We had a lovely stay overall and would definitely consider staying again next time we are in Newcastle!"

"Excellent quality hotel and staff very attentive. Made to feel very welcome and nothing a problem. Bed a little too firm for our liking but great room. Breakfast a little space for value but cooked lovely. "

"Clean room, reception and library bar staff excellent, restaurant staff not as good during dinner and breakfast. Great food."

"The breakfast was fair, everything else was excellent. "

"Quick and efficient check in and check out. Good comfortable bed. Shower was quite small and enclosed."

"Great location, great staff, great value for money!"

"Property was clean and tidy. Shower was spacious however room was very noisy even on the 10th floor and hot, fan was offered in the room as no air con available. Potentially could do with some updates and offer blackout blinds/curtains "

"Great stay! Beautiful room"

"Great location along the river, really close to the rest of the city. Room was nice and big, with a decent selection of amenities."