Find Family Hotels in Folkestone

"The breakfast was good. I only found out as I left that as I had paid for the breakfast I could have had a free choice from the breakfast menu. It was disappointing not to be told this by staff. The water in the bedroom fridge was not replenished during my stay which I thought was very poor. Only basic PG Tips and Green Tea in room . No Earl Grey. Poor in comparison to the range of coffee . I don’t drink coffee. The restaurant is lovely in the evening but service slow. "

"Having seen other reviews, we were pleasantly surprised to see that whilst the main areas of the hotel look a little outdated and in need of renovation, our room was clean and we were given a sea-view room. However, the toilet did not flush at all and the shower did not work; we only discovered this as we were getting ready for check out. There also appeared to be a potential asbestos risk with the flaking textured coating on the ceiling of the wardrobe with cracks in the ceiling and dust and debris on the shelf."

"Breakfast very poor. No sink plug in en suite room. Minimal supply of tea bags and milk for in room refreshment. Sunken mattress. Feeling of neglect."

"Arrived late afternoon no one at reception didn’t have to wait too long. Checked in fine only then to be told lift broken and we were on 4th floor!!!!! Long way to go with heavy case no assistance offered. Good location parking not great but found some on street payment parking. Room good size shower very low pressure water not very hot and toiletries very minimal (probably enough for one person per night not 2)"

"The view from the hotel was phenomenal and the ease to get to the pier, Dover Castle and the White Clifffs was also great. The staff were really attentive and all had a wonderful demeanor. The dinner in Mr White’s Chophouse Dover by Marco Pierre White was good too - many thought the desserts were outstanding. We did not try the Spa or gym. I would recommend staying this hotel for sightseeing."

"Staff were super friendly and helpful, rooms were lovely and breakfast was delicious!"

"Everything fine,"

"Excellent huge room, great staff and lovely location"

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."