Chalets in Franklin County

"Second time at this hotel since November. Staff is pleasant. The room is clean and I appreciate that. I did not have body wash provided in my room, and used bar soap, which I dislike. In November the pool was cold. This visit I was informed that the hot tub wasn't working, so I did not use the pool. Parking is safe and easy. The access to the hotel from Rt 116 is easy, finding it from Russell St is a little challenge. "

"The check in staff was not friendly or greet us upon arrival."

"Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat."

"Breakfast had good variety of choices. Staff were friendly and responsive. Hot tub and pool area was filled with adults and children the two time we considered going so not able to take advantage of that amenity."

"Great property with amazing staff. Close to Smith and in an historic area. Lots of great dining options, places to walk, close to everything. Easy check in and out, free parking, and good breakfast. "

"Room was comfortable and quiet. Staff accommodated a request to change rooms after check-in as we discovered there was someone next door who was constantly on the phone speaking loudly in a voice that carried on something business related. Relocating us was very appreciated."

"Nice and quiet I stayed 2 weeks only had issue with housekeeping once with cleaning completely, they have certain days they clean weekly stays. I informed front desk and it was handled "

"The hotel is a great, upscale business hotel with friendly staff and a great restaurant."

"Nice rooms "