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"Excellent room except the one mattress really needed replacing. A mini fridge would have been nice. "

"Friendly staff, great location for tube connections "

"Staff was very friendly and helpful. Convenient to the Underground, with the West Kensington station a quick walk away. The breakfast is satisfying."

"The staff are very friendly and helpful, particularly liked Tina who helped with directions. The room was large and bed was comfortable. We would have liked a second chair in the room to sit and have coffee in the morning and not have to sit on the bed"

"Two adults and two teenagers. We found the Polo House clean & comfortable. A 10 minute walk to trains & uber boats. Simmie communicated very well. We wouldn’t hesitate to return. "

"Reserved a two-night stay, but on arrival there was booking confusion as to whether I had made a last-minute booking (no!) and whether it was for one night or two nights (definitely two!). My room cards had to be re-issued on the first night to ensure they were valid for two nights, but then on day 2, they didn't work and had to be replaced a third time. Despite the email from The Wolfpack Inn offering an official receipt on request, I have still been unable to obtain one after asking several times in the Inn and by email - to no avail. Oh, and watch your feet/legs, as the dark bed frames merge into the room - ouch! The staff on site were friendly enough and there was a great range of beers, but sadly that does not make up for the lack of organisation/professionalism on the booking/invoice front."

"Very close to my sons apt with convenient store next door and many places to eat."

"Room was very clean, bed was comfy, lovely view. The refurbishment on the main entrance and bar/restaurants is beautiful. Breakfast was great. Close to tube, close to some coffee shops. Enjoyed our stay very much."

"Budget hotel. A bit tatty but reasonably priced. "