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"The hotel was very clean. The staff are friendly and helpful I emailed Concierge desk prior to our visit. Sabry communicated w me via email and we arranged a guided tour of the pyramids. Heba was our guide. She was great. She spoke English fluently and was very knowledgeable. She arranged to the tour to met our needs. I would highly recommend Heba. The tour was $$$ but very convenient and comfortable. The Concierge representatives were all pleasant and helpful at all hours of the day and night. The Hotel representatives at the front entrance were very welcoming and helpful especially with locating uber drivers. Sayed Sayed from Housekeeping was very friendly and accomodating. Ibrahim from Housekeeping cleaned and maintained our beautiful room. This hotel is truly a haven in a very busy crowded Cairo. I would recommend a Nile view room from a high floor. We were on the 9th floor; the view was amazing. "

"The room was great! Staff were all very professional. Amenities were top notch and the food was excellent. "

"Everything was magnificent! "

"I had a problem with check in that was an Expedia issue .. however the mena house front desk staff went above and beyond to assist us and make us beyond comfortable .. we had connecting rooms with pyramid view .. the best view you could wish for .. this place is it .. the hotel grounds and everything was behind nice .. the was helpful in every way .. the best Egypt stay I have ever experienced .. I would return there in a heartbeat.. they front desk staff rescued my vacation. "