"First impressions were not great and it was downhill from there. No greeting, were made to feel we were interrupting the receptionist and we were told that because there were two bus groups staying the night that it might be a problem having breakfast when we wanted in the morning. While our room was clean, it was akin to a motel room, almost identical to the actual motel room we stayed elsewhere the next night. The property feels tired, long overdue for a facelift. Breakfast was a waste of time. When we arrived two staff members were too busy having some kind of heated discussion to acknowledge us, so we stood there awkwardly until they were finished. The young girl then waved us to an area vaguely, clearly wishing she was elsewhere. We did too once we saw the ‘food’ on offer. Wet scrambled eggs are never appetising, the sausages somehow tasted floury and a number of items needed replenishing. Tables weren’t being cleaned leaving new guests no clean or set tables to choose from. Bus tour group guests were leaving their dirty plates on the buffet and filling their water bottles with juice from the dispensers. The staff we did encounter were morose and some seemed on the verge of tears. My husband didn’t even have his morning coffee once he saw the state of the long overdue for a clean out sugar bowl."