Find hotels near Grand Outlet Riviera Maya, Cancun from AED 170

"Had fun"

"Everything was beautiful,clean and great"

"All the pools were excellent. Even during their busy days they were never crowded. There might have been the occasional day it's a little harder to find a chair but there's 4 pools if you're in the Serenity Club otherwise there's two pools you can use). The round pool is to the left of the big round tower you can see at a distance. The rooms were all very clean and the bed was comfortable along with the fluffy pillows. Staff were all excellent except for one older shorter guy that worked at breakfast on the Serenity restaurant. He was not friendly, wouldn't bring food we ordered and was a little impatient at times."

"We had a wonderful day at the hotel"

"Resort is clean. Overall a good resort to stay. I think they are understaffed. Specially in the big areas "

"Jusr a great hotel with very helpful staff and ideal location. Will be coming back."

"Enjoyed "

"We did enjoy the staff, the people working at the resort very kind. The resort however, was not great. The food was horrible. Every restaurant had issues. Some restaurants had a sewage type smell when you first walk in. The wait for food at the restaurants 40 minutes minimum. The restaurants were out of food in the food that did come out was tough parentheses steak, and just not good. The staff gave us a bottle of wine and a dessert as a apology for how the property have been letting us down, and ants got into the room and ate the cake. I have pictures. We will not be returning. We were very hopeful because of the renovations that took place earlier in the year, but there were so many things broken at this resort. The elevators are broken. The escalators were broken. The pools were dirty, they had actual trash in the pools. Also, there was really no reliable way to get to the hotel zone from the resort. I didn’t realize how far the resort was from everything else."

"Awesome hotel and staff "