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"Very nice big room. The staffs are very courteous and speak English. Would love to stay again in the future"

"We got there very early in the morning. Room wasn't supposed to be ready till 3:00 p.m. as it was previously communicated. Love the fact that they have a dedicated change room for people to change Etc and explore the city. The Steve was fantastic the location is a great very close to the train station for easy commute. Less than 10 minute walk to a busy area with tons of restaurant. Lounge on the 47th floor is fantastic if you have access to it we did. The only feedback I had was we wish the pool was open. It was super hot in Japan and I still don't understand why the pool is open after august. That's a facility my family would have definitely used."

"The hotel is really nice but the area around it is not! It’s night club areas that we didn’t know it was… and every other night there’s drunk lying on the street! And in some areas, the garbage are dumped high on the street!!"

"The staff are friendly and the property is in convenient surrounding areas. There are washers/dryers (in one machine and with built-in detergent )at the hotel. Breakfast has many choices, and the food is great. Only downside, hope they speak more English when we need help😉😘 Otherwise, highly recommend "

"Very convinient, nice and clean!"

"My stay at this Japanese hotel was exceptional, largely thanks to the incredible staff. From the moment I arrived, I was enveloped in genuine warmth and attentiveness. It's clear that hospitality isn't just a job for them; it's a passion. Every interaction felt personal and sincere, making me feel truly valued as a guest. The staff went above and beyond to ensure my comfort and satisfaction, providing a level of service that is increasingly rare. I left feeling not just rested, but also deeply touched by their kindness and dedication. If you're looking for an experience where you feel genuinely cared for, this is the place."

"Price!"

"Very helpful staff, and proactive with helping everyone weather with luggage or checkin / out"

"We loved this hotel. Everything was absolutely perfect!"