"Great budget place to stay overall! Quick air conditioned ride into London on the Elizabeth line got us everywhere we wanted to go.
Pros: Very clean room overall and seemed recently renovated. Air conditioning was EXCELLENT! Bathroom in particular was nice, great shower and the light up mirror was a nice touch. Staff was incredibly kind and helpful bringing us towels and extra coffee milks when we asked. Also allowed us to check in early for free which was very much appreciated. Controlled access is different than most places, but made us feel safer than other hotel experiences.
Cons: Really could have used some bigger towels and more pillows. Small things that would go a long way. Sound traveled easily and we could hear other guests frequently opening, closing, and locking their doors at weird hours. Not the fault of the staff at all, but something of note if you are a light sleeper. The building has an elevator, but some rooms require going up a few steps even after the elevator so better to ask ahead if you have any accessibility needs."