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"We love this hotel and usually choose to stay here when we visit Newcastle. The rooms are always clean, spacious and have everything needed. This hotel is right in the centre of Newcastle and perfect if travelling by train. The breakfast has always been 10/10 with plenty of choice and is always fresh. We’ve never had any previous problems when staying with staff bending over backwards to ensure a lovely stay, however, last time we visited, we were told the rooms were ready but asked to pay £20 to be in 50 minutes before check in time, which we declined. The most recent time we had to pay £100 holding deposit and we weren’t allowed to check in until we produced ID. These have not been requested previously. We obviously weren’t prepared for this and it made check in quite lengthy so I’d advise to be prepared for this. "

"Didn’t use spar , plenty of shops "

"Superb weekend"

"Great welcome from the reception team, lovely spotlessly clean hotel, comfortable room, great riverside view of the cathedral and a fabulous breakfast each morning. Perfect. "

"Spa was lovely and clean. Staff were brilliant...hotel spotless and location fab. Definitely a favourite in newcastle for affordability 👌"

"Great location by the River Tyne, perfect for a stroll. Near lovely restaurants and bars."

"Excellent hotel and a great location. "

"Good stay overall. Great location for the city centre and close to everything. Nice room and helpful staff. Good breakfast too. My only issue was with the noise coming from the fuse box inside the room when trying to sleep. It was humming loudly constantly and was quite disruptive at times. I realised too late that to stop the humming I had to take the room card out of the power slot by the door. "

"Our room was spotless , staff were all lovely but above all the bed was soooo comfy . Mandy "