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"Close to the train station (10 minute walk) and nice facilities"

"If all you need is a place to sleep, close to Ueno Station, this location is a very good deal for the price."

"Good"

"The hotel facilities are kind of outdated but the service and location make up the difference. Overall the room is clean and the cleaning staff does a great job to maintain it. "

"This was an amazing hotel! Great and very friendly staff, extremely clean and having laundry in the room was a lifesaver. During our stay in Japan we stayed in 4 hotels and this was the only hotel where we ate breakfast everyday because it was so good. There were so many options for great food and everything was very well prepared. Already planning another trip back and will stay at Tokyu Stay!"

"Great location near the train station and numerous places to eat. Friendly helpful staff who speak good English. "

"This property is a “must stay” if ever visiting Shinjuku Tokyo. All 5 stars for service, amenities, breakfast buffet and room quality by Japanese standards. The beds were very comfortable and the room sizable for my husband, grown daughter and myself. The breakfast buffet was phenomenal and had a large variety of both Japanese and Western fare. The building is beautiful and brand new and walkable to all areas of Shinjuku! We loved every moment and are grateful to Charlie for getting us off to Kyoto in the end by helping with checking out and transport to Tokyo Station!! I would not hesitate to book this hotel again! "

"Although in a busy area is overall quiet in the rooms. Rooms are smaller but being central is can have its convenience sometimes."

"It was easy and in a good spot."