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Nice stay. Easy access to Zermatt.

Wonderful place!

Everything amazing! Besides having to walk 20min from the gondola to get there (downhill so easy walk). The place is definitely worth the walk. Best view, best food, relaxed and courteous hospitality. The hotel was not fully booked so they let us leave at 6pm, at no cost! Disclosure: the walk is not necessary if you get there at 8am or 5pm. During open slopes is not possible.

Great location. Beautiful hotel. Good restaurant.

The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.

Great owner. Great breakfast. Very nice room. Great views.

Clean room great location to rail station.

Easy hotel pickup at parking garage. Discounts provided for ski rental, parking and others.

Second time i have been there, i am a huge traveller, spending every week in another hotel around the world, this is the best hotel i have ever been!! Special tnx to the belgian receptionist! She is one of a kind!!

Had a fantastic time at this very unique hotel located above the city of Zermatt on the Mountain Gornergrat. We requested a room with a view of the Matterhorn and we were extremely pleased with our room and view. The price of the hotel included dinner and breakfast (at least in our case). Not sure if this is the norm, but a nice surprise. Breakfast and dinner were fantastic. When you consider the very unique experience of waking up or falling asleep with the Matterhorn from your room at eye...

This was a highlight of our trip. The location was excellent and the staff friendly and helpful. The rooms were spacious and well stocked as well as all the perk and amenities of the property. We especially loved the gym. One of the best stocked gyms we have seen. We will be back!

Beautiful location and facility. The staff are exceptional and hotel upgrades very well done. Paradise for a skier as it’s truly ski in and out! 25 minute train ride into town so plan accordingly. Thanks to the team at Riffelhaus for a great stay!

What a great little hotel run by very nice and accommodating people. They go out of their way to make you feel welcome, the rooms are basic but clean, and several have excellent views of the Matterhorn. Nice little breakfast area and outdoor garden. Would recommend and return.

We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...

Excellent location and staff

It was fantastic. Wonderful hotel. Helpful staff