"Be aware that you CANNOT drive nor park near the hotel. Only electric cars from residents are allowed!! If you are driving you must leave your car parked at the Matterhorn train station, (we paid approx. €15), then catch the train to Zermatt that cost €8 (if you get late and train is not available there’s a free shuttle that will take you to Zermatt) then just walk a couple of blocks to the hotel. DO NOT TAKE A TAXI!! The taxi would charge you about €40 to take you and is not necessary!!! Unfortunately we didn’t know this information because the hotel didn’t send us any information about it, so when we arrived, it was pretty late, we drove almost to the hotel when the police stopped us and told us that we had to drive back to the train station because driving in Zermatt is prohibited unless you are a resident or have a special permit that cost you thousands of $$ so we went through a lot of inconveniences and learned the hard way. We had to drive back to the Matterhorn Train Station, get the shuttle that luckily the driver was helpful and took us to Zermatt and called a taxi, but we ended paying the taxi the ridiculous fee! Other than that, the hotel is in a great location, walking distance to shops, train station and bus stop (green line is free). The rooms were clean and beds were very comfortable. The staff was very helpful and considered apologizing for all the inconveniences. The breakfast was excellent, you sit down with the Matterhorn view that was awesome!!"