Resorts in Hertfordshire

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."

"The description stated a king size bed, we got 2 beds put together where we fell in the middle. There was only 1 bath towel for the 2 of us."

"N/A"

"Most friendly staff i have come across "

"Great hotel"

"No toilet roll in the bedroom Staff were told multiple times and each time we were told it would be put there. We had to use packets of tissues"

"The bar was well stock and breakfast had every thing that you could want"

"Comfortable stay, helpful staff, easy check in and out. Decor a little dated but doesn’t affect stay"

"I got disturbed in the night by someone in the corridor."