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"The staff were especially helpful and accommodating especially Bethany and Richard. The friendly manner and smiling faces of the staff were more than enough to make up for a wet windy day. Richard was especially accommodating in allowing me to store my luggage closer to my departure time ( which was quite late into the night). "

"Room was first class, spotlessly clean with very comfortable bed. Heating/aircon easy to operate. Bathroom well appointed and extremely clean. Good soundproofing, no disturbance. Breakfast tasty and efficient, but full English items could have been hotter. My husband is coeliac and was well catered for. All staff very helpful and pleasant."

"Excellent hotel friendly staff very close to the centre everything around you"

"Everything was great. The staff were EXTREMELY helpful. "

"Booked twin bedded room. Allocated room 35. Room had recently been refurbished. Excellent. Despite a wedding being held there it was quiet and restful. Self service cooked breakfast in morning was very good and staff were constantly on hand to top up on anything. Good choice of different foods. Would stay again in room 35 and any other refurbished rooms. Cannot judge any other rooms. Staff were helpful, attentive and friendly. Just off the M4 is an excellent location for visiting Bath via...

"Lovely hotel with cozy clean rooms. Great location shopping, restaurants. "