"Breakfast was great. Staff were very friendly. An Amazing hotel"

"Review: Britannia Hotel Birmingham – "Cheap for a Reason, but Fails the Basics" Rating: ⭐ / ⭐⭐ I am an independent traveler who uses a rollator, and I found this hotel fell short of even the most basic expectations. While I understand it is a budget-oriented "3-star" establishment, "cheap" should not mean a total breakdown in service and maintenance. The Room & Facilities The Climate: My radiator stopped working during my stay, and with no air conditioning, the room was either a fridge or an...

"Room was clean and bigger than expected Ideal location "

"The breakfast was decent, but on a whole the place is very tired and not all staff were the most helpful and rather abrupt. "

"The room was very clean as were the reception and stairway but the rest of the hotel is still being refurbed, the bar was closed with no access to any food or drink. I am sure it will be very nice when it is finished. The staff were very helpfull."

"arrived at hotel around 16:45 to check in and was told abruptly by a security guard at the door before i’d even set foot into the building that all the hotel bookings were cancelled because the hotel was housing refugees and i should have received an email telling me of this situation. needless to say i checked all emails immediately and didn’t find anything thus leaving us stranded without accommodations for the night.which meant we had to sit and wait in our car for 2 hours till the show we...