"The staff at this Walsall hotel are very attentive and visiting staying at this place makes it less stressful. The staff are warm and helpful both at reception , resturant and the gym. Love the restaurant staff so down to earth and always polite."

"The bathroom was really nice."

"Scaffolding placed across the window so unable to vent the room. Unbearable heat in both the corridor and the room. Nothing anyone can do about the weather, but you should be able to open a window in the evening to try and cool down. Windows are restricted, not a problem. But couldn’t get that far as scaffold was in the way. Staff told me- he didn’t put the scaffold up. Very unhelpful. Awful place, never again."

"Self check-in was a bit confusing, but assistance was on.hand to help. Reception was air-conditioned, but the rooms aren't, a clear disadvantage on what was one of the hottest days of the year. A fan was available in the room, to move the warm air about. Breakfast was good, though no cereal to accompany fruit and yoghurt."