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"Lovely hotel, returning customers New systems introduced day we arrived- staff very preoccupied and rattled,no greeting when arrived, felt we were completely in the way and an inconvenience to the receptionist, and this continued when we went to the bar - card machines not working and staff stressed and said they wanted to go home ! In the morning, housekeeping tried to get in room several times- trying to again blame the new systems Hotel management - the new systems are not a good customer experience , ruined our stay "

" Y"

"Spotlessly clean room, lovely quiet hotel and a great breakfast. Would definitely stay again. "

"Everything was ok."

"Great location and fantastic log fire with plenty of supplies. Lovely bedding and good range of equipment. Thoroughly enjoyed the stay "

"The family room offers couples more space. Good excellent and friendly staff "

"Everything was perfect. Staff are friendly, helpful, professional and approachable. I can't fault anything. Thank you for making me feel so welcome. Nan. X"

"Staff on the desk great however room very dated only 1 pillow hotel facility nice shower poor room cold and we eat at the restaurant and since eating there have felt very unwell "

"Great location, right next to gig"