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"We loved our time at Ten-yu. So much that we came back a second time in 2 years. Everything in their facility is professional and cater to their clients. The breakfast and dinner buffets have a wide variety of quality cuisine. Both onsens are different, unique, and enjoyable. We thoroughly enjoyed our time there. We would definitely visit a third time! "

"Beautifully relaxing property that was close to the ropeway and sightseeing boat."

"Beautiful setting, classic hotel, care"

"Nice view of Mount Fuji in the rooms and during the onsen. "

"An excellent view of Mt. Fuji, wonderful food and amazing staff. Definitely the highlight of my trip."

"This property was absolutely amazing!"

"Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities."

"Great location, comfortable, welcoming. Staff and service is amazing. "

"A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days."