"Really helpful staff member on arrival - This is a self-check in hotel, but the staff member very graciously guided me through the online check-in process when I had trouble.
Really nice room- just a shame that the Aircon didn’t work on a particularly hot evening, so I didn’t sleep well, but when I mentioned it upon checkout, they assured me that that would be fixed so I imagine it’s a one off.
While they offered a free canned water and chocolate bar as part of the club rooms, because there was no fridge or working Aircon, these were warm and the chocolate bar was melted. A mini fridge would be a nice addition to the club rooms - just a suggestion :)
Other than that, the facilities were great - I took advantage of the gym and spa pass which was excellent for the price.
Breakfast was also good and the bar/ restaurant has a really modern cool look.
Would definitely stay again (once the air cons sorted).
Thanks for a really nice stay and I look forward to an even better experience next time."
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