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"Had the grab bag breakfast. It was ok. The room was good"

"The hotel is in a perfect location. Staff and service was amazing. Breakfast staff were so happy to assist and the front desk were very happy to answer questions. Rooms were well kept, spacious and clean "

"Arrived later due to finishing work, had dinner in the bar area which was good. "

"Can’t fault anything really we had a great stay staff friendly hotel was lovely great location easy access to all the shops the harbour and the main attractions of Bristol. The food was lovely so much choice to have the bedroom was lovely. Plenty of teas and coffees. Nice that you had a thermostat to turn up the heating. Bathroom was lovely. You had toiletries so that was a nice to have the only downside was going into the bathroom bit of a trip hazard we thought because both me and my husband both tripped apart from that excellent hotel would definitely come back again and would recommend it to friends and family"

"Comfortable bed, lighting could be better. Larger amount of shower gel please. We just about had enough for the 2 of us for evening and morning shower. Helpful and friendly staff. Good location. Availability of car parking although a little tight going up the ramp in a large car, watch your wheels!"

"Think we were in the disabled room but was fine, clean etc."

"Lovely hotel with very comfy beds in a spacious room. Convenient to walk to events in Cardiff."

"We are happy with this hotel."

"Lovely communal spaces, great size room with wonderful views (but windows need cleaning) Good breakfast. Air con not working (but heaters provided) and pillows were too hard. Good location. Would definitely come back so more pros than cons. "