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Linda is the perfect host, very welcoming and friendly. Exceptionally clean, great breakfast. I would 100% return

The staff was very helpful and answered all of our questions. They went out of the way to make sure we had everything we needed.

Front Desk and Wait Staff were extremely friendly and helpful. Breakfast was very good and there was a wonderful dinner menu. We ordered starters and mains and all were exceptionally delicious!

Lovely property and staff!

Great place to stay the staff was wonderful very helpful

We arrived on a late flight and when we checked in the beds were not what I ordered. The hotel was booked and the rooms couldn't have a roll away brought in. I asked the Manager if I could have an extra blanket and he brought me a whole new duvet cover to use. Also, the breakfast made to order was so delicious!

Clean room and comfortable beds

We only stayed one night on a whirlwind tour of Scotland. This was by far the nicest hotel during our trip. Staff was pleasant and helpful. The meal in the dining room was excellent. The room was clean and spacious with a lovely modern bathroom. We appreciated the snacks and water provided along with the usual coffee and tea. Coffee and snacks served in the lobby at checkout time was a perk. For race track goers you could not find a better location!

Incredible 5-star hotel next to the beautifully restored castle.

I'm so sad that we were only in town for one night. My sister and I did a road trip around Scotland, and this was our last night. It was the BEST hotel we stayed in. The staff was amazing and nice. The hotel was quirky and upscale. The breakfast was delicious (the best we had eaten the whole time we were in Scotland).

Rooms were very large and bathrooms were too. You actually have room to turn around in the shower or even a luxury bath. Staff were wonderful, good food for both breakfast and dinner. As it is a converted mention, there are stairs, back stairs, stairs in the corridors, and convoluted corridors. With multiple fire doors. But they have excellent signage so you can actually find your way around the maze.

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Beautiful hotel. Room was comfortable and clean. Great restaurant.

Great hotel. Well located esp if walking to Kelvingrove & to city center.

We loved our stay here! Great location in the West End next to the "Hop-on-Hop-off" tour bus line. Excellent restaurant. Very comfortable beds, larger than average rooms, excellent shower. I read some nit-picky reviews about this hotel on Expedia and I think those reviewers must not be frequent International travelers because this place was wonderful. If you aren't familiar with Glasgow, this hotel is in a quieter, richer, trendier part of the city - an easy walk to the botanical gardens, the...